Support

How can we help?

Answers to the most common questions — and a real person on email.

How long does setup take?

Upload a CSV and get your first analysis in under a minute. No configuration needed.

Do I need technical knowledge?

No. Upload your data and ask questions in plain English — WorkLiq handles the SQL, Python, and statistics.

What file formats are supported?

CSV, Excel (.xlsx/.xls), Parquet, JSON, and PDF tables. Files up to 100MB.

Can I try before paying?

Yes — upload your own data on the free plan (1 dataset, 300 credits/month). No credit card required.

What databases can I connect?

PostgreSQL, MySQL, Google Sheets, BigQuery, and any REST API (Pro / Team plans).

Is my data secure?

All data is isolated per account — no cross-client access, ever. Queries run on your data only.

Does it show the SQL behind answers?

Yes. Every result includes the SQL query and the Python equivalent. No black boxes.

What ML features are available?

Clustering (KMeans), churn prediction (RandomForest), OLS regression, SHAP explanations, and ARIMA forecasting.

What statistical tests are included?

t-test (Welch's), ANOVA, chi-square, Pearson/Spearman correlation, and normality tests (Shapiro–Wilk, KS).

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